Shipping and Delivery Policy for SNSE Foundation – Shree Occult Solutions
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At SNSE Foundation, including services provided through Shree Occult Solutions, we are committed to delivering a smooth and efficient shopping experience. This Shipping and Delivery Policy outlines the terms and conditions for the shipping and delivery of any physical products purchased from our website.
By placing an order, you agree to the following terms.
1. Products We Deliver
We offer both physical products and digital products.
Physical Products:
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Books
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Spiritual and occult items
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Merchandise
Digital Products:
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Birth charts
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Astrology reports
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Tarot readings (digital)
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Other digital consultations and reports
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2. Delivery of Physical Products
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We offer several shipping options depending on your location and the size/weight of the product. Delivery times will vary based on the shipping method selected.
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Domestic Shipping (Within India)
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Standard Shipping: [Insert estimated delivery time, e.g., 5-7 business days]
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Express Shipping: [Insert estimated delivery time, e.g., 2-3 business days]
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International Shipping (Outside India)
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Standard International Shipping: [Insert estimated delivery time, e.g., 10-15 business days]
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Expedited International Shipping: [Insert estimated delivery time, e.g., 5-7 business days]
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Please note: Delivery times are estimates and are not guaranteed. Unexpected delays may occur due to weather conditions, customs processing, or other factors.
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3. Delivery of Digital Products
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Digital products such as birth charts, astrology reports, tarot readings, and other consultations will be delivered online only. These products are typically available for download or access directly from your account on our website or sent to your email address.
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Delivery Method: Once your purchase is complete, you will receive a link to download or access the digital product directly from your account page or through a delivery email.
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Timeframe: Digital products will typically be delivered within 24 hours of purchase. If there is a delay for any reason, you will be notified.
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Please note: Since these are digital products, no physical shipment is involved, and they cannot be returned or exchanged once delivered.
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4. Shipping Charges
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Shipping fees for physical products depend on the shipping method, destination, and the size/weight of your order. Shipping costs will be calculated at checkout before you confirm your order.
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Domestic Shipping: We offer free standard shipping on orders over [Insert Amount] within [Your Country]. For orders under this amount, a flat shipping fee of [Insert Fee] will apply.
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International Shipping: Shipping charges for international orders will be calculated based on the destination and size of the order. The exact cost will be displayed at checkout.
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Digital Products: There are no shipping charges for digital products as they are delivered electronically.
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5. Order Processing and Handling
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Physical Products: All orders are processed within 1-3 business days of payment receipt. Orders placed on weekends or public holidays will be processed the following business day.
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Digital Products: Digital products are processed and delivered immediately after payment is confirmed. You will receive the delivery link or access details through your account page or via email within 24 hours of your order.
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6. Lost or Damaged Physical Items
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We take great care in packaging our physical products to ensure they are delivered safely. However, SNSE Foundation is not responsible for any damage that may occur during transit, including damage caused by the shipping carrier. Once the package has been handed over to the carrier, the responsibility for delivery and condition of the product lies with the carrier.
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If your physical product is damaged or lost during shipping, please follow these steps:
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Contact the carrier: If you notice any damage or issue upon receipt, we recommend you immediately contact the shipping carrier (e.g., UPS, FedEx, etc.) to file a damage claim.
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Notify us: If you do not receive your package or it is damaged, please notify us within 7 days of receiving the product (or the expected delivery date). We will assist in providing the necessary shipping information and, if applicable, help you file a claim with the shipping carrier.
We do not offer refunds or replacements for products damaged during shipping unless the damage is caused by a mistake on our part (e.g., incorrect packaging).
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7. Digital Product Issues
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Due to the nature of digital products, they cannot be returned once delivered. However, if there are any issues with accessing or downloading your digital product, please contact us within 7 days of your purchase, and we will assist you in resolving the issue.
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8. Customs and Import Duties (For International Orders)
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For international orders of physical products, customs duties, taxes, and import fees may apply depending on the destination country. These fees are the responsibility of the customer and are not included in the product price or shipping cost.
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Digital products are not subject to customs duties or import taxes.
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9. Changes to Shipping and Delivery Policy
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We reserve the right to modify or update this Shipping and Delivery Policy at any time. Any changes will be posted on this page with an updated effective date. Please check this page periodically for the most current information.
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Acknowledgment
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By placing an order on our website, you acknowledge that you have read and understood this Shipping and Delivery Policy and agree to its terms.